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Privacy Policy for visitors to our fan page

If you visit our fan page “Roxcel Group of Companies” on Facebook, we will process personal data in connection with this visit, regardless of whether you are registered on and/or logged into Facebook or not. Fan pages are user accounts, which can be set up on Facebook by private persons or enterprises. This fan page allows us to present our enterprise to Facebook users and persons who visit our fan page, and communicate with these persons.

Facebook provides fan page providers with the function “Facebook Insight”, with the help of which we receive anonymised statistical data about the users and visitors of our fan page. These data are compiled with the help of so-called Cookies. These are small text files which are stored by Facebook via the browser on a storage medium of the end device used by the website visitor (PC, notebook, tablet, smartphone, tablet, PC, etc.). This information is accessed again on later visits to the website, and allows the website to recognise the end device. The information stored in the Cookies is received, recorded and processed by Facebook in a personal form.

On the one hand, the use of Cookies aims to improve the advertising system of Facebook. On the other hand, the use of Cookies allows Facebook to provide us with statistics, with which we can control and improve the marketing of our activities.

By setting up the fan page, we contribute to the processing of personal data of the visitors to our fan page, regardless of whether they are registered on Facebook or not. Although Facebook exclusively provides us with the data collected with the help of the Cookies in anonymised form, the creation of these statistics are based on the previous processing of personal data. Therefore, as the operator of the fan page, we are involved in the decision on the purposes and means of processing the personal data of the visitors to our fan page, and therefore we are the controller together with Facebook, in the sense of art. 26 GDPR regarding this processing. The main content of the agreement between the joint controllers will be provided by Facebook Ireland.

If you are registered on Facebook, you consent to the processing of your personal data by Facebook (art. 6(1) point a GDPR) in accordance with the corresponding terms of use and data protection and Cookie provisions of Facebook. We would like to point out that we have no influence on the terms of use, and data protection and Cookie provisions of Facebook. If you are not registered on Facebook, you consent to the processing and statistical evaluation of your personal data by Facebook, and the transfer of these anonymised statistics to us, by accessing a sub-site within our fan page (Art 6(1) lit a GDPR). If you do not access a sub-site of our fan page, no personal data will be collected by the Cookies.

The Cookies set by Facebook will be stored for up to two years after setting or updating these Cookies. Cookies which have already been stored can be erased at any time. Furthermore, you can prevent the installation of cookies by changing the settings of your browser.

We have no access to the data stored in the Cookies in a personal form, and therefore cannot transfer these to third parties in a personal form. Please find information about any possible recipients and any possible transfer of your data to a third country by Facebook in the Privacy Policy ( and the Cookie guidelines ( of Facebook.


We particularly receive the following data categories from Facebook in anonymised form:

  • Information about persons.
    • Persons who “like” our fan page: Gender, age, place of residence and language,
    • Persons reached: Persons for whom our post was displayed in the last 28 days,
    • nteracting persons: People who “liked”, commented, or shared our posts, or carried out other interactions on our page in the last 28 days.
  • Information about “like” entries:
    • Total number of “like” entries for the fan page,
    • Number of new “like” entries,
    • Division of “like” entries according to origin (country, city, place), gender, age and language.
  • Reach:
    • Post reach: Number of persons for whom our post was provided, broken down into paid and organic reach,
    • Positive interactions: “Like” entries, comments, shared content and recommendations,
    • Negative interactions: Hidden posts, reported as spam, “no longer like”,
    • Number of fan page subscribers,

    • Total reach: Number of persons who were shown an action by our website.
  • Information about visits:
    • Website and tab accesses: Information about how often each tab and button (e.g. website, telephone number, “route planning” button) on our fan page are displayed and/or clicked,
    • Visitor behaviour: Information about whether the visitor hovers over the name or the profile picture of the fan page with the mouse, to see a preview of the page content, and information about whether the fan page visitor is logged in on a computer or mobile device,
    • External references: Information about how frequently people reached our fan page from a website outside of Facebook via a link.
  • Information about posts:
    • Online behaviour of our “fans”: Statement of when the persons who “like” our page are on Facebook,
    • Post types: Information about the success of individual post types on the basis of the average range and interaction,
    • The most popular posts of pages that we keep an eye on: Displaying interactions with posts of pages that we keep an eye on.
  • Information about videos:
    • Video views: Information about how often the videos on our fan page are watched for more than 3 seconds,
    • 30 second views: Information about how often the videos on our fan page are watched for more than 30 seconds. If our video is shorter than 30 seconds, the people who watched 95% of the video will be counted,
    • Top videos: Information about the most watched videos on our fan page for at least 3 seconds.

    You have the right to request information about which data is processed about you, at any time (Art 15 GDPR). You have the right to complete incomplete data, and rectify or erase inaccurate data (Art 16, 17 GDPR). Under certain conditions, you can request the erasure of your data (Art 17 GDPR). However, there is no right to erasure if the processing is required for compliance with a legal obligation, or the establishment, exercise or defence of legal claims. Under certain conditions, you can also request the restriction of processing of your data (Art 18 GDPR) and object to the processing of your data (Art 21 GDPR). You have the right to receive any data that you have provided, in a structured, commonly used and machine-readable format, and to transfer these data to another controller, or - if technically feasible - to have them transferred by Facebook (Art 20 GDPR).

    Insofar as processing takes place based on your consent, you have the right to withdraw that consent at any time. The withdrawal of your consent will not affect the lawfulness of data processing which was carried out before its withdrawal.

    For requests to exercise your rights as a data subject, and the withdrawal of your consent, please use the form linked in the Facebook Privacy Policy on page insights data (, or contact Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, by post. You have the right to lodge a complaint with the Austrian data protection authority, or another data protection supervisory authority in the EU, particularly at your place of residence or place of work.


    Roxcel Trading GmbH
    Thurngasse 10, 1090 Vienna
    This email address is being protected from spambots. You need JavaScript enabled to view it.

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