Privacy Statement

Roxcel Handelges.m.b.H. has created this privacy statement in order to demonstrate the company�s firm commitment to privacy. The following discloses the information gathering and dissemination practices for the Roxcel Handelges.m.b.H. web site www.roxcel.com.

Information collected by forms

The site�s order forms require users to provide contact information (their name, postal and e-mail address). Under no circumstance we will ask you for financial information (such as creditcard numbers). Contact information from the information request form is used to send information about the company to our customers. The customers contact information is also used to get in touch with the visitor when necessary. None of the information collected on Roxcel�s online forms are ever passed to third parties.

Other information

The Roxcel Handelges.m.b.H. web site logs each user�s IP address and domain name in order to provide aggregate site usage statistics, such as the number of unique users, and in order to help diagnose problems with servers and assist in the administration of the web site.

The site uses temporary cookies on ordering pages to keep track of user session information during the visit on this site. This saves you having to enter your details on any forms. Roxcel Handelges.m.b.H. does not use these cookies to record your progress through the site or for any other purpose. The cookie information is lost when you leave the site.

The site uses also persistent cookies that hold your name and e-mail address. These cookies last for a maximum of 180 days and are used to help you in filling out forms on our site. As with all cookies, this information is only readable by our site by design and will not be passed to any third party.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under Roxcel Handelges.m.b.H.�s control. All pages that contain customer information are password protected.

Password hints and customer information can only be sent to the e- mail address registered for the user, and this cannot be changed unless the user logs in.

This site does contain links to other sites. Roxcel Handelges.m.b.H. is not responsible for the privacy practices or the content of web sites which may be linked from this site.

Corrections & update

This site gives users the following options for changing and modifying information previously provided:

Users with no access to the members areas:
Just correct the information that is already filled out when you enter a page with a form (eg. email forms). The new information will be updated as you sent the form. No other action is required.
Users with access to the members areas:
Log in with your username and password and use the prepared form for changing your adress or any other information stored.

Contacting the web site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:

Mr. Vahid Sigari-Majd

(phone +43 (1) 40156 0),
Roxcel Handels.ges.m.b.H.
Thurngasse 10
A-1092 Wien
Austria